Working in Groups in the Organizational Setting Research Paper

Working in Groups in the Organizational Setting - Research Paper Example It was stated by Dr Carl Rogers’ theory of Person-Centered Approach (Brazier) that we all have the drive within us which enable us, given the right conditions, to develop in a way that offers us the greatest potential as human beings. Rogers had termed it â€Å"self-actualizing tendency†. A good leader/facilitator must be able to realize that each of them has that tendency and has the ability to use that for the purpose of fulfilling the group’s aim. To be able to achieve that, first, he must have an honest understanding of himself and of his full potential. He must be able to convey a strong vision of the future as people tend to follow those who have a clear direction. He must be conceived as a character worthy of respect, which would then lead to trust and confidence of his group workers. As mentioned previously, good communication skill is also of great importance. Spoken words should not be the mere mode of relaying his message but by incorporating it with n on-verbal cues and concrete visual examples as well. He focuses on the group and understands the full course of all his actions and what it can imply to the members of the group. He must first understand the task completely and be able to relay it to the group in the manner that he will inculcate to each member plays an important part. He must be able to communicate a clear vision of where the group needs to go. That pertains to authority that would be able to make the members work for the sake of the group’s vision and harmony in the sense that he would be open to the member’s idea and suggestion. His point must be clearly inculcated at the very start, as he lay down his ground rules, if not simply imply his baseline.

Reading Response to Introduction in Handbook of Race and Ethnic Studies Essay Example for Free

Reading Response to Introduction in Handbook of Race and Ethnic Studies Essay Upon reading the Collins and Solomos introduction to their Handbook of Race and Ethnic Studies, I soon realized that the field of race and ethnicity is a diverse, living thing that is constantly evolving. The authors make reference to the fact that the civil rights movement has been working for decades and it appears at times that no progress has been made. They make this point by mentioning the nightly newscasts on television that show global atrocities brought on by policies of ethnic cleansing or other forms of hate. This is proof that more work has to be done and we must continue to seek and promote understanding and equality. Collins and Solomos also mention the rise of more right-wing political groups that they refer to as the new right. These groups use the media to promote their ideas of an ideal state. They state that `for the new right` the appeal is by and large no longer to racial supremacy cultural uniformity` and they get around this by  ¨parading under the politics of nationalism and patriotism ¨. This reminded me of my history classes in school where I first learned of Hitler and how he used extreme nationalism as one of his tools to gain influence and power over a economically struggling Germany. There seems to be a great many voices and perspectives out there that may contradict one another at times, but I feel that the study or race and ethnicity must continue to be pursued.

The Puerto Rican Community in Hartford :: Culture Puerto Rico Spanish Essays

The Puerto Rican Community in Hartford Social Mobility is a hard term to define because it can be interpreted in an infinite amount of ways. My group has the responsibility of reporting how the Puerto Rican community in Hartford has evolved or changed in the past eighteen years. We are using a special section produced by the Hartford Current as our starting point. From there we are suppose to document how, if at all, the idea of transnational identity and mobility for Hartford’s Puerto Ricans has changed. I am writing about social mobility because my group is interested in knowing if in fact the idea of moving up on the social ladder is a motivation for Puerto Ricans to move to Hartford. Sal Enriquez has already shown that Puerto Ricans have moved to Hartford in the hopes of attaining economic success but what about social success? Before an answer can be provided I must try and define what social mobility is. In the context of this paper social mobility is the ability or opportunity for people within a certain to move up or down. I will assume that those that we are discussing are trying to move up, and not down in social class. It might be argued that social class ascension is directly related to economic success. If one wants to move up the social ladder then they first must move up the economic ladder. Since Puerto Ricans travel to the United States to attain economic stability are they also looking for social stability or improvement? There is no clear answer to this question. There are some Puerto Ricans in Hartford who have migrated so that they can maintain their social class standing. One student here at Trinity College is a good example of such mobility. Luigi Dessy a junior, engineering major, and active participant in school activities says that he came here for a good education and new experiences. He is appreciative of the fact that he has been able to attend private schools his whole life.

Environmentalism in Manga and Anime :: Environmentalism Environment Essays

Environmentalism in Manga and Anime In Western news stories, Japan and the environment usually only come up together in one form: Japan is ruining the environment. Japan is hunting endangered whales; Japan is overfishing depleted fishing stocks; Japan has walled up the last of its wild rivers; Japan is building up all its wild areas. All these accusations are, unfortunately, true to some large degree. Even in anime, all too often what we see are images that point to a continuation of the current trend: metal and concrete mega-cities, like those in the anime Dominion, Akira, Gunnm, or in Bubblegum Crisis, or any of the other hard science-fiction worlds. Not a pleasant picture --- and in fact, in those "cyberpunk"-ish stories, the world is not a pleasant place to be in, in general. But, running through other works is a thread of a different hue. Listen closely, and a different voice is heard --- the voice of dissent, the voice protesting the loss of green spaces and clean waters and open air. Where has this voice come from? I'm not quite qualified to say for sure, but I can guess. Some of it is obvious: people who are tired of seeing tranquil forests razed, or seeing their favorite beach turned into a concrete nightmare (such as in Ibaraki Prefecture, Japan); people who read the news and hear of oil spills and extinctions and pollution problems. But another aspect is surely the traditional sense of Taoism that runs deep in Japanese culture. Taoism was the primary influence for ancient Asian paintings depicting humans and their habitations as mere tiny decorations on sweeping mountain vistas. Shintoism, along with traditional Chinese beliefs, helped add the concept of spirits and deities residing in trees and rocks and even household items. The sum of these philosophis suggests that humans should work within nature --- and this belief can be seen reflected in even some of today's modern manga. Whatever the reason, though, the environmentalist call comes up loud and clear in many places. Perhaps the best example is in the works of the father of manga himself, Tezuka Osamu. Some are familiar with his Jungle Taitei series ("Kimba the White Lion"). But Tezuka's fondness for animals and wildlife extends beyond the children's story. If we look at Black Jack (of Black Jack), we see a maverick, unlicensed, brilliant surgeon who charges ridiculous fees for his work. What does the normally cold-hearted Black Jack use the vast sums of money for?

Lack of Proper Discipline

They are everywhere, in the malls, the grocery store, airports and even public parks.   The nation is being over run by spoiled screaming children, who know if they scream loudly enough their parents will give in and give them their way just to keep them quiet.   The reason children are allowed to behave this way is because parents fear they will be charged with abuse if they speak harshly or dare spank a child. Innocent parents are constantly being reported to the child protective workers for simply spanking children with their hands or picking up a squirming hard to hold onto child and removing them from a store.   The witness assumes that because the child is making all manners of noise the parent is causing them harm.  Ã‚   Once protective services are called, the children can tell any type of horror story they want to make up and the workers will automatically believe them, because they could not imagine that children could lie. The children have learned this and know that a parent will never discipline them in public places, therefore the child causes scenes in public places to control the parent.   There is and should be a limit to the amount of discipline a parent can inflict upon children and child abusers should be punished.   No parent who intentionally inflicts injuries such as cigarette burns or broken bones to a child should continue to be allowed to raise their children. The problem is however, that the child abuse laws have become strict to the point that normal caring parents do not dare to set limits for children for fear of losing their children. Many people every year have their children removed from their homes at least temporarily due to mistaken reports and children telling stories to turn innocent disciplinary practices into reports of child abuse.   This fear has led parents to allow children to control them, children who grow believing they can get away with breaking laws as they did parental rules, and a society of people filled with disrespectful people. In past generations, parents disciplined children when they misbehaved, thus teaching the children to follow the parent’s rules and to obey what they told them.   Unfortunately, during those generations parents sometimes went to the extremes with discipline to the point that the children were injured and actual abuse sometimes occurred.   Due to this abuse, laws were created to protect the children. These laws were important and well intentioned.   However, because of the laws, parental disciplinary practices were forced to go from parents being allowed to do whatever they needed to in order to make their children behave to being reported for child abuse if they even speak harshly to their children.   There should be some middle ground.   Parents still need to be able to make their children mind within reason (spanking with hand, scolding, and physically removing from places or situations). Children in current society know that their parents are afraid to spank or in most cases even scold them especially in public. For this reason the children throw temper tantrums in the malls if the parents tell them they do not need the expensive toy they want.   The parents could continue to say no and the child would then continue to argue until the frustrated parent gives in and gets them the toy.   The same thing happens in the grocery store for the best snack and in the park when the child refuses to go home when the parent tells them it is time to go.   This allows the child to be in control of the parent rather than the parent in control of the child. Because these children learn that they do not have to listen to or obey their parents, they grow up with the belief that they do not have to listen to anyone.   This leads them to take advantage of other people and make decisions based only upon the advantages that can be gained for themselves regardless of the effects these decisions may have on others.   This complete disregard of rules often includes such things as the law.   If they as teenagers or sometimes even adults see something in a store they want, they may be very inclined to take it. They have never been taught that they have to earn things and they can not just take what they want, therefore they feel entitled to take anything they want any time they want it.   They are more likely to cause harm to people who attempt to keep them from achieving their goals or cheat others out of opportunities.   This has helped lead to the increased crime rate in the country.   Crimes such as shoplifting, assault and in some cases even murder come as a result of spoiled undisciplined children growing into spoiled undisciplined adults. In the generations when children were still disciplined for not listening to parents, children were taught to respect their elders and other people as well as rules.   The children of the modern generation learn to respect no one and nothing, because they have no rules to follow.   They simply learn that no means they simply need to throw a bigger fit or do whatever else they need to do in order to get their way. As adults, these people yell at others and call other people names any time they want to for no reason.   They push and shove their way to the front of lines even if it means stepping on all of the people in front of them.   By taking away the rights of parents to teach their children to be respectful of others, society is creating a whole group of people who do not care about anyone. This is the society where people run over and trample each other in malls to get the last hot children’s toy in the store before Christmas.   Stampedes like those of frightened cattle herds leave people injured or even dead, when large groups of people all try to enter popular events or exit buildings in a hurry.   Once people would stop to assist others, but now if someone falls down, the others simply step over or on them and go on. It is sad to discover that laws designed to protect children have effectively led to an entire society of people who do not care about anyone but themselves.   The laws were needed, but some people have said that violence leads to violence and therefore children should never be subjected to physical discipline.   While it is true that extreme and unnecessary punishment is abusive and may lead children to imitate violence later, there is a middle ground between the two extremes. A swat from a parent’s hand on the seat of the pants does little more than embarrass the child in public.   This would lead the child to be less likely to throw screaming tantrums in public, which embarrass the well intentioned parents who did nothing more than choose to take their children out into public with them.   Children who are raised with some degree of discipline and well defined rules that are followed through with, grow up to be much more well-rounded, respectful and realistic adults. If a child is allowed to raise a parent instead of providing the parents the right to raise the child, then the crime rate will continue to rise and people will become increasingly more disrespectful.   People have begun to look at hand outs and even luxuries as entitlements rather than things that should be strived for and earned.   These declines in society are caused by over zealous people, who as well intentioned as the may have been have taken away all leverage parents once had to teach their children that rules are made for a reason and the word â€Å"no† actually means no not â€Å"scream louder†. Most people who become parents take the first look at the helpless new life and want to give the child the whole world.   They do not wish to inflict harm or create hardship for the child in any way.   They do however want that child to grow into a happy healthy, well adjusted adult.   In order to be a well-adjusted adult, the person needs to respect laws, rules and other people.   No one learns this automatically, it has to be taught, and the parents, who want the world for their children should have the right to teach this. They need to be able to set limits and follow through with discipline.   Loving parents who care for their children should not have to live in fear that if they discipline their children in order to teach them to respect rules and people, they will lose their children forever.   There should be more specific guidelines as to what constitutes abuse and it there should be more evidence to substantiate it rather than just taking the child’s word that Daddy hit me for a child to be removed from a home. In addition to this parents need to be informed as to what these guidelines are in order to insure they are operating within the limits of the laws. Although the days in which children should be seen and not heard are gone forever, the entire mall should not be subjected to hearing a child simply because the parent is afraid to discipline him. Lack of Proper Discipline They are everywhere, malls, grocery store, airports and even public places.  Running screaming as loud as they can where everyone can hear them. So that their  parents will give in to them just to keep them quiet. The reason why the children behaved  this way is that the children knows their rights. Parents are anxious to reprimand their  children or even punish their children in a certain way, otherwise, they will be  charged with child abuse. Innocent parents are the one being reported to the child  protected workers for spanking their children with their hands or just picking up a   squirming hard onto the child and removing them from any public places.And if the  observer assumes that that the child is making noise they think and conclude that the  parents is causing them harm, then call the protective services. Children can tell stories  that can get the sympathy of the workers just like telling a horror movie. The service  workers will entirely believe in the heartbreaking story of the children, because little  children doesn’t know how to fabricate stories and that they don’t tell a lie. Children  knows that there is a law that the parents cannot reprimand or hurt them in public places  as a result, the children will make scenes especially in public place. They are the ones  who are abusing their parents.There should be a boundary to the amount of discipline a parent can impose upon their children. Child abusers should be punished. No such parents who physically or emotionally abuse their children are allowed to raise them. However, the real problem is children abuse their rights to the point that normal caring parents do not dare to set limits in fear of losing their children.Every year, many children are temporarily removed from their homes due to mistaken reports and children telling stories   to turn innocent parents to disciplinary actions in child abuse.   This fear has led the parents to allow their children in control. Children who grew believing they can get away breaking laws as they did parental rules.  Ã‚   The society is full of discourteous people.In the past, parents reprimand their children when they misbehave implementing rules to follow and obey them. Unfortunately, during the past parents seem to discipline their children to the point that actual abuse occurred. Appropriate to this abuse, laws were created and implemented to protect the rights of the children. However, due to the laws, parents are forced not to take disciplinary actions for their children. They are not allowed to do what they ought to do in order to discipline them. There should be some focal points on this. Parents should be able to discipline their children at some points. In this generation, children know that parents are afraid to spank or scold them most especially in public places.Children take advantage of this by showing tantrums, refusing to listen to what parents say, ignoring them can b e a lot of trouble also to the parents. This behavior allows the child to be in control of their parents rather than the latter. Parents are more likely to feel manipulated by this kind of behavior They do not have to listen or obey because they can get what they want.  Ã‚   The last few decades have shown a rise of disobedience along with violence among children. and adolescents.This child learns that they don’t have to listen to anyone but themselves This children will grow up into spoiled, disrespectful adults and turn into a menace of the society. They do not listen to anyone, they believe in themselves and so they will break the law just to get what they want just like when they were still little children.Before, when children are well disciplined by their parents, they were taught to respect the elders and other people, as well as the law unlike in this modern generation now. In taking away, the rights of the parents in implementing their own disciplinary actions to c hildren, the society now is full of people that don’t care about anyone or anybody. They only think of themselves only. It is sad to know that the laws designed for the protection of the children were abused and used by the children. . This laws are good if you use it for the better and not exploit it.. While it is true that extreme and pointless punishments is rude and make children to imitate violence later, there is a focal point between the two extremes.If we look at it the other way, children will raise parents according to their manner as spoiled brats, discourteous individuals what will happen to the society? In reality, when an individual become a parent, most likely they do not want to inflict harm to their helpless child. They want to give the child the best of everything. Hence, protecting them from harm, showering them with love and affection. They want that child to grow up into a happy, healthy, well adjusted and good mannered adult.Parents should set limits, di scipline and teach their children about the rules and the law. They should inculcate the young minds with the rules and train them in a nice way so that when they grow up they will not depart from it. Parents should not be afraid in doing so. There are specific guidelines in constituting abuse. It is sad to realize that the laws was designed to protect the children but there is no result on the whole society because if we cannot discipline our children when they are still young, they will be more violence in the future they always think that they are always right.This is not in general but most children go in the wrong path in the future if they don’t know what discipline is. In the early generations children were closely controlled and monitored by their parents and they were trained how to respect for their elders and other people as well as they are the rulers. There’s a big difference between children born yesterday than today. Most modern children don’t kno w what respect is they have their own set of laws and one of their rules is parents should follow their set of laws. They don’t even call their parents as mom and dad, they only call them by names, not only their parents but for their sisters and brothers and even their elderly.They press on their way to the front of lines even if it means stepping on all of the people in front of them. They don’t care if other peoples hurt or not as long as they know that they are content of what they doing. Captivating away the rights of parents to teach their children to be deferential to others. But new society is creating an entire group of people who do not care about the right of a parent.A society where people run over and squash each other in malls to get the last hot children’s toy in the store before Christmas. Stampedes like those who are like a scared farm animal’s leave people hurt or even dead when huge groups of people all try to enter popular events or ex it buildings in a hurry. It’s so depressing to discover that laws wished-for to protect children have effectively led to an entire society who do not care about anyone but themselves. The laws were considered essential, but some people have said that violence leads to violence and therefore children should never be subjected to corporeal discipline.Research shows that although, love is the crucial basis on a child’s moral and civilized character is build, it is not enough. Parental discipline is extremely vital in helping a child to develop moral and civilized character.Work CitedBartkowski, John P. and W. Bradford Wilcox. â€Å"Conservative Protestant Child Discipline:The Case of Parental Yelling.† Social Forces. 79.1 (2000): 265-90.Baumrind, Diana. â€Å"The Discipline Controversy Revisited.† Family Relations. 45.4 (1996): 405-14Dowshen, Steven A., Neil Izenberg and Elizabeth R. Bass. The Kidshealth Guide forParents: Pregnancy to Age 5. Chicago, IL: McG raw-Hill Professional, 2002.Erlanger, Howard S. â€Å"Social Class and Corporal Punishment in Childrearing: AReassessment.† American Sociological Review. 39.1 (1974): 68-85.Flynn, Clifton P. â€Å"Regional Differences in Attitudes toward Corporal Punishment.† Journalof Marriage and the Family. 56.2 (1994): 314-24.Giles-Sims, Jean, Murray A. Straus and David B. Sugarman. â€Å"Child, Maternal and Family Characteristics Associated with Spanking.†Ã‚  Ã‚  Ã‚   Family Relations. 44.2 (1985): 170-176.Herzberger, Sharon D. and Howard Tennen. â€Å"The Effect of Self-Relevance on Judgments of Moderate and Severe Disciplinary Encounters.† Journal of Marriage and the Family.47.2 (1985): 311-18.Holden, George W., Pamela C. Miller and Susan D. Harris. â€Å"The Instrumental Side ofCorporal Punishment: Parents’ Reported Practices and Outcome Expectancies.†Journal of Marriage and the Family. 61.4 (1999): 908-19.Larzelere, Robert E. and Jack A. Merenda. â €Å"The Effectiveness of Parental Discipline forToddler Misbehavior at Different Levels of Child Distress.† Family Relations. 43.4(1994): 480-88.Larzelere, Robert E., Paul R. Sather, William N. Schneider, David B. Larson and Patricia L. Pike. â€Å"Punishment Enhances Reasoning’s Effectiveness as a Disciplinary Response to Toddlers.† Journal of Marriage and the Family. 60.2 (1998): 388-403.Pearson, Linda Joan and L. A. Stamford. The Discipline Miracle: The Clinically ProvenSystem for Raising Happy, Healthy and Well-behaved Kids. New York: AMACOM Books, 2006.Szalay, Lorand B., Jean Bryson Strohl and Kathleen T. Doherty. Psychological Forces in Substance Abuse Prevention. New York: Kluwer Academic Publishers, 2002.

Calculating Torque With Examples

Calculating Torque With Examples When studying how objects rotate, it quickly becomes necessary to figure out how a given force results in a change in the rotational motion. The tendency of a force to cause or change rotational motion is called torque, and its one of the most important concepts to understand in resolving rotational motion situations. The Meaning of Torque Torque (also called moment - mostly by engineers) is calculated by multiplying force and distance. The SI units of torque are newton-meters, or N*m (even though these units are the same as Joules, torque isnt work or energy, so should just be newton-meters). In calculations, torque is represented by the Greek letter tau: Ï„. Torque is a vector quantity, meaning it has both a direction and a magnitude. This is honestly one of the trickiest parts of working with torque because it is calculated using a vector product, which means you have to apply the right-hand rule. In this case, take your right hand and curl the fingers of your hand in the direction of rotation caused by the force. The thumb of your right hand now points in the direction of the torque vector. (This can occasionally feel slightly silly, as youre holding your hand up and pantomiming in order to figure out the result of a mathematical equation, but its the best way to visualize the direction of the vector.) The vector formula that yields the torque vector Ï„ is: Ï„ r Ãâ€" F The vector r is the position vector with respect to an origin on the axis of rotation (This axis is the Ï„ on the graphic). This is a vector with a magnitude of the distance from where the force is applied to the axis of rotation. It points from the axis of rotation toward the point where the force is applied. The magnitude of the vector is calculated based upon ÃŽ ¸, which is the angle difference between r and F, using the formula: Ï„ rFsin(ÃŽ ¸) Special Cases of Torque A couple of key points about the above equation, with some benchmark values of ÃŽ ¸: ÃŽ ¸ 0 ° (or 0 radians) - The force vector is pointing out in the same direction as r. As you might guess, this is a situation where the force will not cause any rotation around the axis ... and the mathematics bears this out. Since sin(0) 0, this situation results in Ï„ 0.ÃŽ ¸ 180 ° (or Ï€ radians) - This is a situation where the force vector points directly into r. Again, shoving toward the axis of rotation isnt going to cause any rotation either and, once again, the mathematics supports this intuition. Since sin(180 °) 0, the value of the torque is once again Ï„ 0.ÃŽ ¸ 90 ° (or Ï€/2 radians) - Here, the force vector is perpendicular to the position vector. This seems like the most effective way that you could push on the object to get an increase in rotation, but does the mathematics support this? Well, sin(90 °) 1, which is the maximum value that the sine function can reach, yielding a result of Ï„ rF. In other words, a force applied at any other angle would provide less torque than when it is applied at 90 degrees. The same argument as above applies to cases of ÃŽ ¸ -90 ° (or -Ï€/2 radians), but with a value of sin(-90 °) -1 resulting in the maximum torque in the opposite direction. Torque Example Lets consider an example where youre applying a vertical force downward, such as when trying to loosen the lug nuts on a flat tire by stepping on the lug wrench. In this situation, the ideal situation is to have the lug wrench perfectly horizontal, so that you can step on the end of it and get the maximum torque. Unfortunately, that doesnt work. Instead, the lug wrench fits onto the lug nuts so that it is at a 15% incline to the horizontal. The lug wrench is 0.60 m long until the end, where you apply your full weight of 900 N. What is the magnitude of the torque? What about direction?: Applying the lefty-loosey, righty-tighty rule, you will want to have the lug nut rotating to the left - counter-clockwise - in order to loosen it. Using your right hand and curling your fingers in the counter-clockwise direction, the thumb sticks out. So the direction of the torque is away from the tires ... which is also direction you want the lug nuts to ultimately go. To begin calculating the value of the torque, you have to realize that theres a slightly misleading point in the above set-up. (This is a common problem in these situations.) Note that the 15% mentioned above is the incline from the horizontal, but thats not the angle ÃŽ ¸. The angle between r and F has to be calculated. Theres a 15 ° incline from the horizontal plus a 90 ° distance from the horizontal to the downward force vector, resulting in a total of 105 ° as the value of ÃŽ ¸. Thats the only variable that requires set-up, so with that in place we just assign the other variable values: ÃŽ ¸ 105 °r 0.60 mF 900 N Ï„ rF sin(ÃŽ ¸) (0.60 m)(900 N)sin(105 °) 540 Ãâ€" 0.097 Nm 520 Nm Note that the above answer involved maintaining only two significant figures, so it is rounded. Torque and Angular Acceleration The above equations are particularly helpful when there is a single known force acting on an object, but there are many situations where a rotation can be caused by a force that cannot easily be measured (or perhaps many such forces). Here, the torque often isnt calculated directly, but can instead be calculated in reference to the total angular acceleration, ÃŽ ±, that the object undergoes. This relationship is given by the following equation: ÃŽ £Ãâ€ž - The net sum of all torque acting on the objectI - the moment of inertia, which represents the objects resistance to a change in angular velocityÃŽ ± - angular acceleration

Summary of Shakespeares Plots †Literature Essay

Summary of Shakespeares Plots – Literature Essay Free Online Research Papers Summary of Shakespeares Plots Literature Essay Shakespeare is all about mind games. Each and every one of his famous works from Othello to A Midsummer Night’s Dream to Hamlet plays with the emotional and psychological aspect of a person’s mind. In Othello, Shakespeare strikes at the flaw of being too valiant and twists the soul. Where, A Midsummer Night’s Dream is a comedy, however, the mastermind Shakespeare, throws tricks that confuse the heart. Lastly, Hamlet by William Shakespeare unfolds the deep internal confessions in Hamlet’s last soliloquy; through his stream of consciousness he draws our anxious attention to reveal his intentions. Throughout Hamlet’s turmoil within he successfully invokes excitement, fear, and mystery. When he says â€Å"What is a man, /If his chief good and market of his time/Be but to sleep and feed?†(4.4.36-38) Hamlet infers that a man is not a man; he’s a beast, unless he has a purpose. Hamlet tosses and turns in his excessively thought out process of whether to end his own cowardly life or to kill another worthy of death. Whether he decides one or the other, our blood races, our breath quickens; our eyes scramble for more words to figure out his mystery. He’s getting close to a decision. With it there’s a sense of excitement because some action is anticipated to finally happen. After all of his rollercoaster of fits of anger, depression, and helplessness hearing these words promotes a sense of closure, a definitive answer, and confidence. So what’s his next move? William Shakespeare writes out the story of Hamlet as it happens, like hamlet’s thoughts. Both the audience and hamlet himself, doesn’t know what’s going to happen next until it does. This literary strategy leaves us almost in the dark, which heightens our senses, procures feelings of wonderment and immense suspense. It is in Hamlet’s fourth and last soliloquy that this play reaches a climax and a resolution. Referring to line 68 and 69 in act four scene four â€Å"O, from this time fourth, /My thoughts be bloody, or be nothing worth!† To hear this finale after his ramblings before, it’s a refreshing feeling. No one wants to be in an indecisive turmoil of hell like Hamlet was in. He takes charge and finally stands firm making everyone say ‘yes!’ for feeling accomplished. However, this long waited answer was done on purpose, in retrospect Shakespeare loves to toy with the human emotions. Shakespeare was the mastermind and Hamlet w as his muse to build up pressure until, like a volcano it bursts. All of this conclusiveness is thanks to Fortinbras’s army that passed Hamlet’s path. How? Such fearless action portrayed by the army showed Hamlet that he was wasting time wallowing in his dark abyss. As aforementioned, the realization of the brilliance in Shakespeare’s work Hamlet dawns upon those who cross its path. This small segment out of the whole play shows how someone from hundreds of years in the past can still evoke excitement, suspense to a climax and such refreshing resolution. The most important times in this play was not the actions or events that took place for those are only mortal and temporary. Believe it or not it was the thoughts that were expressed, the psychological parts that will last in us and affect for eternity. Research Papers on Summary of Shakespeare's Plots - Literature EssayHonest Iagos Truth through DeceptionMind TravelThe Spring and AutumnThe Hockey GameAnalysis Of A Cosmetics AdvertisementThree Concepts of PsychodynamicWhere Wild and West MeetArguments for Physician-Assisted Suicide (PAS)Harry Potter and the Deathly Hallows EssayUnreasonable Searches and Seizures

buy custom Al Futtaim Group essay

buy custom Al Futtaim Group essay Al Futtaim Company has grown tremendously since its establishment in 1930. The companys headquarter is based in Dubai and United Arab Emirates. This company has expanded its business activities, and it is currently offering arrange of high quality products and services to its clients worldwide. Apart from diversification, Al Futtaim Company has extended its presence to various countries. For instance, it has opened various outlets in the Middle East and Europe. This expansion process has been characterized by a significant increase in its number of employees. At present, the company has over twenty thousand employees serving in various outlets. Maintaining this huge number of employees has been a challenge to this company. In order to overcome this challenge, the company has adopted a more effective strategy for coordinating its human resource services. In this case, the company has shifted from a decentralized to a centralized HR system. This is because the decentralized system of managing its workers was marred with a lot of inefficiency, which often caused dissatisfaction among its employees. A centralized HR system has also enabled the company to streamline and merge its HR services. With regard to this strategy, the company is currently using SAP ERP HCM software. This computer program has enhanced a smooth transition from the old HR system to the new one. The sophisticated nature of this program has enabled the employees to handle and access basic HR services independently. For instance, the employees can adjust their profiles, and make various requests through this system. Besides this, the software has facilitated quick processing of requests and effective preparation of payrolls. By consolidating its HR practices, Al Futtaim Company has been able to mitigate expenses associated with managing its human resource operations. Moreover, the software has been a greet source of motivation to the personnel, since it is efficient. Consequently, the company has registered a significant growth within the few months it has been using the centralized system. Buy custom Al Futtaim Group essay

What Men Live By. Human existence in the world Essay

What Men Live By. Human existence in the world - Essay Example Our education and experience are the foremost factors governing our intellectual development and forming our unique attitude towards the world and other people. As the essential component of personal introspection, expanding the exalted tendency of human mind, the philosophical thesis, what men live by, never loses its topicality. The most outstanding examination of the subject, revealing the intensity of philosophical thought, was represented by the Russian Literature. Distinctive in its shape and unique in the diversity of its content, the Russian Literature always attracts readership with its lofty aspiring.  Particularly, the most genial reflection of the belief in the exclusive spiritual mission of a human being refers to the samples of the Russian literature of the XIX century.  ... olution had been maturing in Russia throughout the XIX century.  The best examples of the Russian literature and art came into being on the crest of the democratic upsurge. They reflected the wrath of the oppressed serfs and poor folk indirectly or, sometimes, even directly.  Literature played the leading role in the development of innovative ideas and political movements. It was the only sphere of social life that was able to express the progressive thought vigorously.   Despite of the raging censorship (in the reign of Nicolai I Russia was considered as a police state in general), the XIX century was called as the "Golden age" of the Russian Literature.  Pushkin, Gogol, Lermontov, Tolstoy, Dostoyevsky, and many other famous writers and poets created that time.  The Russian literature expanded  amazingly and brightly in the XIX century, taking one of the first places in European culture.  The philosophical reflection of inner quest and the meaning of moral values in hu man life were the inevitable result of the social contradictions, which found response in the minds of the most progressive part of the Russian intelligentsia of the XIX century. The great Russian writer, Leo Tolstoy (1828 - 1910), who put the thesis What man live by in the title of his story, occupies the distinguished place among the leaders of the world culture.  Tolstoy came from the highest nobility, but he refused the title and acted as the spokesman, who expressed the indignation of Russian peasants. After reading Tolstoy's What men live by, there are ambivalent feelings. It seems a bit unusual that  being the representative of critical realism in literature, suddenly, the writer took the position of a preacher composing the story. Created mostly for folk’s reading and absorbed all of the beauty

Describe and critically analyse a conceptual supply network and Essay

Describe and critically analyse a conceptual supply network and discuss the likely areas of strength and weakness - Essay Example Recent development in this era of new business strategies that must minimize risk in business by using friendly environment machinery , social acknowledgement as requirement of the Government to smooth and sequential running of a business operation . (Amlan M., Helen M., 2010). Supply chain could improve the cash transaction, manufacturing cost of materials, and communication flaws by planning of company’s coordination to correlate finance, society that helps to end user and stake holders. (Craig C., Dale R., Nov 2007) ( Seuring & Muller, 2008) (Lutz P., 2009). Supply chain management is a core element of any manufacturing phenomena that engage in producing of commodities or preparing unfurnished materials. (Anna N., Ladimer S., 2010 ). A satisfaction of society is always the responsibility of the supply chain management (Laura S., Michael B., 2009). Over the passage of time, the industrial progress has triggered a process of adaptability and innovation in all the things relat ed to industrial manufacturing, services and even the consumers. A new term has been coined recently i.e. corporate responsibility, it represents and incorporates social, financial, ethical and even ecological challenges which are faced by corporations that are trying to adopt sustainability factors in their supply chains. Following are the key features of a sustainable supply chain. Wastage: disposal of waste materials is the key responsibility of a supply chain management to satisfy the society by assuring the recycling or safe disposal of non toxic element that can be harmful to human beings. Energy resources: Managing and ensuring the availability of energy must require the keen observation as a basic factor of supply chain management. Water management: usage of water in every part of a business is necessary to control its wastage on priorities bases. Globally a short fall in water resources is the burning issue or current scenario is the big threat for supply chain management. Shipment: a prompt and in-time shipment or transportation is required for a growing and developing business faculty by using time management, supply chain management. Means of access: Availability of a right product in right time on right place is the responsibility of supply chain management by using of all tools of intra and intercommunications however; it will improve the optimum quality of work. Training sessions: Skill developing of workers is the necessity/requirement of an organization for long last their employees by awareness of recent era development in every field. This is the main development program should under supply chain management. Competitive Forces Model of an organization. When entering a market, every new entrepreneur faces some problems that are common to all kinds of markets as well as all types of products, though the details and intensities can vary from scenario to scenario. A standard model was generated that represents the common and most important issue s faced by any manufacturer. It is called the competitive five forces model. A) Competitive Market: Entering a market is not an easy task as there are well established manufacturers in every market and launching a product against theirs will require marketing strategies that can rival and defeat those of the corporate giants. B) Alternative strength and Threat: This is the threat for manufacturer substitution probability but the feasibilities are limited for those companies which are scientifically sound and have large

Unit VI project domestic terrorism Research Paper

Unit VI project domestic terrorism - Research Paper Example For a period spanning to almost two decades, Theodore John Kaczynski waged a solitary terrorist war in United States of America. He is a former professor of mathematics in Harvard and Berkeley. According to reflections of his childhood as presented by his family, the Unabomber preferred solitude. Nonetheless, his IQ was regarded above genius, a condition that presumably led him to win a scholarship to study at Harvard when he was aged 16 years. His solitary preference became evident at age 26 when he relinquished his teaching duties at Berkeley University. He suddenly isolated himself from the society (McCann, 2006). Kaczynski rolled out his first attack three days immediately after his 36th birthday. He used letter bombs to target university professors in the field of computer science, engineering and biology. He also targeted the owners and managers of airlines. In a given case, Ted aimed at hitting a businessman who ran a small computer store. To scare away investigators, he used pieces of small of his bombs marked with the initials FC. FC is the initial for Freedom Club, which is the infamous terrorist group objecting all forms of scientific and technological advancements (McCann, 2006). Essentially, Kaczynski wanted to pass a message that he was opposed to technological advancements. According to the tip received from his brother, David, Ted’s Manifesto was entitles Industrial Society and its Future. It claimed strong attachment with anarchists and the environmentalists who objected the application of technology in the production processes. His specific targets were businessmen, scientists as well as innocent people. Several accounts of terrorist charges were leveled against him following his arrest in 1996 including 16 letter bombs that ended up killing three people and injuring 29 more. A massive manhunt was set-up in pursuit of the Unabomber. It is

MCA DENVER Essay Example | Topics and Well Written Essays - 500 words

MCA DENVER - Essay Example 3). Several events are hosted in the museum, and it provides an ample opportunity for amateurs as well as professionals to develop an appreciation for contemporary art. This paper briefly describes three images that form an integral part of the prestigious MCA Denver museum. Image 1: Schuttbild (6-Day Play) The paintings by famous Austrian painter, Hermann Nitsch, are on display in the MCA Denver museum of contemporary art in the series entitled, â€Å"Bloodlines: Paintings by Hermann Nitsch,† which represents Abstract Expressionism (â€Å"Bloodlines: Paintings by Hermann Nitsch,† par. 1). The image â€Å"Schuttbild (6-Day Play)† is a brilliant depiction of the emotions of an artist who has spilled agony, frustration, and helplessness on canvas. The use of a blend of pigments and blood on the canvas also portrays the enigma of materialism and sacrificial practices of the Catholic Church (â€Å"Bloodlines: Paintings by Hermann Nitsch,† par. 1). It is intere sting to note the use of fresh red color with an almost invisible backdrop of brown color. The bright red color shows new and vibrant emotions, while the brown color shows old and faded emotions.

THE SUCCESS COMMERCIALISATION OF FRANKLIN INSTITUTE Essay

THE SUCCESS COMMERCIALISATION OF FRANKLIN INSTITUTE - Essay Example Franklin Institute appeals mostly to people who have the passion for arts and this is perhaps the reason for her success story in commercializing itself and making her a most sought-for institute. This research aims to study what might have made Franklin Institute successful. It would not simply be a research about a school has come about but more so, it is done in order to establish a better comprehension about how one might succeed in similar or other endeavors as well. As global commercialization is placed at the forefront, it is important to know the aspects that make an institute successful. In line with Franklin Institute, it is assumed that the museums established to attract contributors and students alike, play the greatest role in its success. Therefore, in this paper, the link between commercialization and museums will be examined more closely. Franklin Institute is located at Philadelphia, Pennsylvania. It established its first museum in 1934 making it one of the first han ds-on science museums in the country (fi.edu). This made the institute very popular, attracting visitors from every corner and consequently, attracting talented students. As the years passed and technology has advanced, changes have been made in the institute to meet the demands and needs of a fast-changing community. The resiliency of the school made it more possible for it to maintain the success and popularity it has gained for decades through hard work and dedication. As other institutes tried to look into what Franklin Institute was doing, they embraced the concept of putting up museums as attractions to their own schools. However, not all schools have been successful as Franklin. Knowing that people’s needs and wants change over time, Franklin Institute engaged in improving the first attractions of the school and that is probably what keeps the institute surviving even in this time of great competitions. In line with the effects museums have for people, Jehra Patrick wr ote in her blog the results of her research on what attracts people to museums that might have affected the success of Franklin Institute. She names exploration among the top reason why people go to museums. The blogger observes that even people who are not inclined to art, science and technology are very curious so that they feel they have a need to explore what are inside museums. Some seek experience while others know that they have a knowledge that other people must share with them so that they act as facilitators when they go to museums. Professionals and hobbyists also find a wealth of information and ideas inside the museums while still others find the place as a hide-away where they can run from all the troubles in the world (Patrick). With the reasons listed above, it is seen that they include various people from a wide diversity, making the prospects of museum-goers really huge in number It is known that the higher percentage of learning is acquired through the eyes. For t his reason, museums are not just built for adults but for children as well. Museums are safe places to bring children to visit. Unlike parks and other recreational places, the museum caters to smaller number of people which makes it safer for children to be in. Moreover, the sights encourage questions from the children which will start a learning experience not only for the children but the

MCA DENVER Essay Example | Topics and Well Written Essays - 500 words

MCA DENVER - Essay Example 3). Several events are hosted in the museum, and it provides an ample opportunity for amateurs as well as professionals to develop an appreciation for contemporary art. This paper briefly describes three images that form an integral part of the prestigious MCA Denver museum. Image 1: Schuttbild (6-Day Play) The paintings by famous Austrian painter, Hermann Nitsch, are on display in the MCA Denver museum of contemporary art in the series entitled, â€Å"Bloodlines: Paintings by Hermann Nitsch,† which represents Abstract Expressionism (â€Å"Bloodlines: Paintings by Hermann Nitsch,† par. 1). The image â€Å"Schuttbild (6-Day Play)† is a brilliant depiction of the emotions of an artist who has spilled agony, frustration, and helplessness on canvas. The use of a blend of pigments and blood on the canvas also portrays the enigma of materialism and sacrificial practices of the Catholic Church (â€Å"Bloodlines: Paintings by Hermann Nitsch,† par. 1). It is intere sting to note the use of fresh red color with an almost invisible backdrop of brown color. The bright red color shows new and vibrant emotions, while the brown color shows old and faded emotions.

Effect of Greek Financial Crisis on the British Economy Essay

Effect of Greek Financial Crisis on the British Economy - Essay Example During the early days of 2010 sovereign debt was a subject of attention for the whole world. Sovereign debt is the total debt owed by a sovereign country like Greece to its creditors. As a result of this crisis, there was a panic in the financial market worldwide and euro suffered a huge decline in its value. Greece was helped by the EU and IMF to provide them with loans that could rescue the situation. This can be a short term solution to the problem but the obligations of long term debt will still persist or may even get worse (Abboushi, â€Å"Abstract†). David Cameron in one of his statements warned that British economy will suffer more due to this euro zone crisis. It remains a threat to the future of euro. There had been a decline in the growth rate of employment, especially in public sector of UK. The investors are losing confidence in the market and the financial market in UK suffered a setback. A deep recession is on the cards if the situation is not handled carefully. More support for the banking sector is needed and the Government should be forced to take some emergency steps to help improve the financial system, before the crisis worsens further. Even though Britain is not a part of euro zone, still budgetary deficit concerns of the country should be addressed immediately. British banks already hold a considerable amount of debt in Greece, which can be an area of major concern. Moreover, with Greece defaulting to pay their debts, the problem can spread over nations like Spain and Italy where UK has a much larger investment. In addition to this, euro zone is one of the biggest trading partners of UK, so obviously this crisis can have an impounding effect on UK’s economy if other big European economies falter (PRLog, â€Å"How the Greek economy can affect us all†). 2. Changes in the NHS led by the UK Government UK government took a bold step towards reforming National Health Services (NHS) in the country. There had been many major changes in NHS structure due to this decision of UK government and it is for the first time in the history of NHS that such radical changes are taking place. Hospitals are no longer under NHS. General Practitioners (GPs) and not the management bodies now have a huge role and responsibility and are in charge of major part of the budget. This move resulted in abolition of all the 10 strategic health authorities as well as 152 primary care trusts which are the management bodies of NHS. Most of the budget of NHS is now in the hands of GPs only and they have the authority to plan out things accordingly. The GPs are now to decide on the spending of NHS. This new re-structuring of NHS gives way to the development of a new board which is independent of any kind of political influence. It is completely an independent body now and has control over its own accountability. Health of public is now the responsibility of local authorities. NHS industry is now more of a top-down design with GPs sit ting at the top level. The patients are now being provided with more information through ‘HealthWatch’, a new type of body specially designed for the purpose. The patients now have the option to choose the GP according to their own wish and get registered with them. Since its inception in the year 1948, NHS has never experienced such drastic changes. Now the question remains as to what benefits these changes will bring to the people and the

The Augustinian Theodicy Essay Example for Free

The Augustinian Theodicy Essay Throughout history, the problems of evil and suffering have always been prevalent in the world. The problems can be split up into two types: moral evil and natural suffering. Moral evil is generally viewed as anything that is caused by humans and inflicts pain (physical or psychological) or death or obstructs lifes freedom and/or expression; for example, murder, war, crime. Natural suffering is generally viewed as events that occur because of the physical world or environment; for example, earthquakes, volcanoes, flooding. Evil and suffering therefore present believers in the God of Classical Theism with a logical problem- one of them being the Inconsistent Triad. The Inconsistent Triad consists of three premises: 1- God is omnipotent; 2- God is omnibenevolent; 3- there is evil in the world. All three premises cannot be true at the same time which means either God does not exist or there is no evil in the world. St Augustine of Hippo, who lived from 354 to 430 AD in the Roman Province of Africa, was a Manichaean (Persian and Dualist religion) in his early until he later converted to Christianity. Augustine proposed a theodicy, which is an attempt to reconcile the existence of an omnibenevolent and omnipotent God with the undeniable fact of evil and suffering in the world; it is derived from the Greek words theos or God and dike or justice. Augustines theodicy explains that according to Genesis, God being perfect created a perfect world where because of His goodness and perfection, God gave humans free will. Therefore, the possibility of evil is necessary as the world can never be as perfect as God. The Fall is also central to his theodicy because when Adam and Eve disobeyed God, mans original purity was lost and all their descendents inherited original sin and original guilt because they were seminally present in the loins of Adam. As a result, we all deserve the consequences which means moral evil is a misuse of our freedom and natural evil is punishment for all mans sins. The theodicy goes further in explaining that we cannot blame God for evil as evil is not a thing in itself but rather privatio boni, which is Latin for the privation of good. This means evil is not an entity, but a lack of goodness or righteousness therefore evil only happens when good goes wrong. Augustines theodicy essentially says that God is right not to interfere with problems of evil and suffering in the world, as it is perfectly justified that we should suffer and at the end of our lives- if we have accepted that Gods forgiveness is necessary- we will go to Heaven, otherwise all non-believers will be punished in Hell for eternity. For some Christians- mainly fundamental Christians- Augustines theodicy succeeds in justifying evil and suffering in the world. However, for non-Christians and even liberal Christians, the theodicy fails for a number of different reasons. The theodicy fails in some ways because of the advance in science. Augustines theodicy is based on the Bible being interpreted as literal which opens him up to two scientific criticisms. In contrast to evolution theory, which is now widely accepted as an explanation for the existence of complex organisms through the gradual process of natural selection and random mutations over generations, if the Bible is taken as literal truth, then the theodicy is the reverse of evolution as it prescribes humans were created first. Another scientific criticism is whilst Augustine says we were all seminally present in the loins of Adam, our genes suggest otherwise. Not only does each person have their own unique DNA (with the exception of identical twins), other factors contribute to how a person develops, such as their socialization, which can create psychological differences too. Therefore it would be wrong to say that all humans are the same as Adam. Furthermore, there are logical criticisms of Augustines theodicy. If evil is not a thing in itself, then good and evil would unknown to Adam and Eve in the Garden of Eden. So in Genesis, when Eve ate the forbidden fruit, she had no concept of evil. Schleiermacher, a late 18th/early 19th Century German philosopher, agreed the theodicy is flawed because he said it was a logical contradiction to say that a perfectly created world had gone wrong, since this would mean that evil had created itself ex nihilo, which is impossible. Either the world was created imperfect or God allowed it to go wrong. Perhaps the most important criticisms are moral as they challenge God. Being omniscient, God should have known that things would go wrong and being omnipotent, He could have made creation better and less flawed. Also, the creation of Hell is puzzling because surely God would not create it unless He knew that The Fall would happen which further questions His perfection. Not only that, the selection process for Heaven is discriminate as Heaven can be viewed as an exclusive club for people who have turned to Christ and accepted the need for Gods forgiveness. Therefore, God is wasteful of good souls as they would be punished eternally for having no Christian belief- even if they had been morally good people their whole lives. This clearly questions Gods omnibenevolence and fairness. At first evaluation, St Augustines theodicy appears to make some good points about the reasons for evil and suffering in the world, particularly his comparison of evil to darkness and them being an absence of good and light respectively. However on closer inspection, there are some clear flaws with the theodicy which challenge the God of Classical Theism as they criticise His creation and more importantly- Gods omnibenevolence. The theodicy works well for fundamental Christians, but is not effective in convincing other Christians and non-Christians into the reasons for the existence of evil and suffering in the world as it presents us with an arbitrary and flawed God.

Mis In Your Pocket Information Technology Essay

Mis In Your Pocket Information Technology Essay The important business objectives are: Operational excellence, new products and services, Customer and supplier intimacy, improved decision making, Competitive advantage Survival. The functions of every firm revolve around all these mentioned objectives. Accordingly the applications for the achievement of these objectives should be selected. Ans1. In this case the advanced features of Smartphone (including the common ones like browser, telephone, camera, music/video player) are discussed. These applications include the use of Smartphone as a Global Positioning Device, a secure system to connect to the database of a particular organization, using tools and applications to interpret the certain medical, theorems, and other results. The other applications include its use as a networking device to remain connected with friends and employees. It is also used as an efficient and fast e-mail sending / receiving device. A large number of tools and software are also available for solving different types of problems. These applications nowadays can support almost every business activity, particularly those which demands a strict timely delivery of services and products. This accounts for developing an efficient supply chain management process, if the business demands so. Also the diversified business functions like collecting data at some place while delivering the same at other place are largely helped by these applications and those where each update/modification is to be reflected in the main database of an organization as it is further used by members of that organization. The employees and clients may be present in different offices which are located in different cities (even different countries), but with the use of such applications on these devices will never force the employees to feel any differences. These applications improve the operational efficiency as the time factor involved is reduced significantly. The work which earlier required extensive manual efforts can easily be done instantaneously by the use of these applications. This also provides more accurate and reliable outputs (compared to the manual results) which are to be used at different levels of Management Information System. This in turn helps the manager to take quick and perfect decisions which directly or indirectly will improve the operational efficiency. Thus all these applications will help the organization to achieve its goals, together with making choices. Q2. Identify the problems that business in this case study solved by using mobile digital devices. Concept: The problem solving is a continuous four step process: Problem identification, Solution Design, Solution Evaluation and Choice, Implementation. Every competitive firm must follow these steps to deal with its problems. Ans2. The use of these mobile digital devices have solved the problems, like providing a powerful and secured mean of sending e-mails and messages among the employees and the clients. The efficient communication is vital for any business activity. Problems like having a secured system which can give access to corporate internal system were also solved by use of various tools and techniques on these devices. For instance Doylestown Hospitals had problem of accessing the medical records of the patients from the different locations of the world, this was easily solved by the use of iPhone. Now the doctors can also have information on medications, lab results, therapy results, nurses notes, patient diets etc. on their iPhone screen. This directly helped the doctors to properly interpret the lab results and diagnose accurately even when they are away from the patient. Also the advanced voice communication system helped the doctors to consult with other specialists for a better diagnosis. The less secured system of authenticating the access to different data was also upgraded which now helped the doctors to store all the data on the hospitals own server. The supply chain consultant and transportation service provider D.W. Morgan improved its delivery services by the use of the services like Global Positioning System (GPS), digital signatures for the very efficient and the timely delivery of raw materials and other components. They were also able to know the exact location of the delivery trucks anytime. This was further helped by the use of Google map. Earlier it used to be very cumbersome task as it involved a great deal of manual efforts and phone calls. Aedas sport designers had the problem in collecting photos at different locations and the sending these pictures to their clients and other concerned employees. The use of iPhones helped them to create a large database of visual assets with minimal effort. They can now take the photo and can immediately send with use of these digital devices. Q3.What kinds of businesses are most likely to benefit from equipping their employees with mobile digital devices such as iPhones and BlackBerrys? Concept: Systems that spans the enterprises are: Supply Chain Management Systems, Customer Relationship Management Systems, Knowledge Management Systems, Intranets and Extranets E-Business, E-Commerce, and E-Government. The use of the digital mobile devices will benefit those businesses where they can impact the above mentioned systems at one level or other. Ans3. A number of business groups can be helped by the use of mobile digital services. Particularly those, which require dealing with a handsome amount of data and information and then using various tools and techniques to properly interpret the data, are likely to benefit with the use of these technologically advanced devices. Also the businesses which require a secure and efficient communication among the employees and clients are also likely to benefit by the use of iPhones, BlackBerrys and other similar devices. These digital phones provide a secure communication channel line which will verify the authentication of the organizations employees and clients accordingly. Even some dedicated services, tools and techniques can also be developed (if required) for the different organizations. The supply and chain management business firms are also likely to benefit with the use of these devices as time plays a major role in the profits and success of the organization. This business of de livery goods/ products will now be managed in an efficient delivery and tracking methodology. This can easily be supported by the use of certain applications (software) on these Smartphones. For example the use of Global Positioning System and Google maps can help an organization to develop an efficient system. The business firms which are located globally or have their services which require a great amount of travelling will also be benefitted with the use of these devices. This will provide the employees to communicate easily as they need not to have a laptop carrying with them for video chats and conferencing. Even if they are away from the office, they can easily be communicated without affecting the business activities. They can also analyze the collected data, graphs; charts etc. on their phones and then interpret the same. Then they can easily communicate their opinions / findings back to the concerned authorities without hampering any profit making opportunity. Thus the busi ness involving sophisticated problem solving tools and techniques can also be benefited where every employee can apply all these tools easily on his own digital mobile device. Q4. D.W. Morgans CEO has stated, The iPhone is not a game changer, its an industry changer. It changes the way you can interact with your customers (and) with your suppliers. Discuss the implications of this statement. Concept: To achieve the competitive advantage the industry will judge the impact of new changes being brought on the following areas: Primary activities, Support activities, and Benchmarking and Best practices. The authorities will evaluate the performance as a whole on the basis of one or more of these above mentioned parameters. Here also, the CEO of D.W. Morgan will review the performance based on this concept and then decide whether the change was successful or not. Ans4. It implies that the use of iPhones (for D.W. Morgan) not only improved a particular sector of the organization but rather helped the organization to succeed as a whole since the complete process from collection of raw material to delivery of products was unmatched. D.W. Morgans CEO stated that the use of iPhone in the business completely transformed their old techniques and methods with the sophisticated but simple to use which changed their working methodology in a positive way. His statement implies that the use of iPhone not only benefitted a particular domain or sector of the organization but completely revolutionized it as a whole. The certain task for which its rival took 20 minutes to 12 hours can be completed by the Morgan within no time. Thus it provided an opportunity for them also to enhance or change their techniques as well. This increase in the competition will improve the quality and the technology used which will definitely produce quality services and product s. Thus the whole industry is revolutionized for a better tomorrow. As for D.W. Morgan, having operations in more than 85 countries, the use of iPhones helped a great deal to improve their just-in-time strategy with a better time management (up-to-the-minute information) of delivery trucks. Earlier the process of tracking the delivery trucks and then guiding them to the next location required a great deal of manual efforts and time but now all this was just the matter of few seconds. Also the information collection and updating process was digitalized with a date-stamp and time-stamp. This whole process kept the suppliers and the clients updated with the required information and helped D.W. Morgan to expand and make profits at a much faster pace.

Color Blindness in The White Boy Shuffle, by Paul Beatty Essay

Generally speaking, â€Å"color blindness† is understood to be the best way to engage racial problem. This concept is revealed and discussed in Paul Beatty’s novel, "The White Boy Shuffle". The novel portrays a young African American Gunnar’s life story that mainly focuses on his experiences and identities in different places. In the part of Gunnar’s childhood life in Santa Monica when mostly surrounded by white individuals, he is continuously indoctrinated with the idea of â€Å"color blindness† which is widely advocated by people in this community in order to alleviate racism. However, with massive exposure of â€Å"color blindness† ideology and application in Mestizo Mulatto Mongrel Elementary, the novel addresses color blindness is not a practical method for dealing with racism by exhibiting awkward contradictions it creates between â€Å"color† ignorance methodology and color detectable eyesight of human nature. Based on the encou nters from Gunnar in the novel, massively using the concept of â€Å"color blindness† will not change people and society’s perspective toward colored races. The superficial and ineffectiveness from this idea stress the difference between races. Implicitly, it is a new mode of racism. The only way to eliminate color-oriented issues is by acknowledging the difference between races and all amalgamate into one homogenous group. The novel firstly shows the idea of â€Å"color blindness† by staging of a teacher’s T-shirt, the T-shirt has words â€Å"black†, â€Å"white†, â€Å"red†, â€Å"yellow†, â€Å"brown† and â€Å"human† on it, which means that color of the skin is an ignorable fact under the definition of Human being. (28) To make this idea seemingly sound to students, Ms. Cegeny further addresses it by writing â€Å"Eracism-The sun doesn’t care what color you... ...he sacrifice is necessary. These two words indicate the current status of our society’s transformation. The process maybe painful, but the payoff will be worthwhile. The final equilibrium and balance between individuals can be accomplished by acknowledging difference without dividing races like grey harmonious elephants. These passages are based on the development of Gunnar’s comprehension and vision about colorblindness. From a believer to a critic, from a listener to a questioner, from the above discussion incorporated, this novel rebuts toward the effectiveness of colorblindness and illustrated about the new type of racism it creates. Lastly, through Gunnar’s reading about black and white elephants, advocated an idea of combing and bonding instead of dividing. Works Cited Beatty, Paul. The White Boy Shuffle, Henry Holt and Company :New York, 1996. Print.

Peer Pressure Begins in Childhood :: Peer Pressure Essays

Peer group influences affect children much earlier than researchers have suspected, finds a new University of Maryland-led study. The researchers say it provides a wake-up call to parents and educators to look out for undue group influences, cliquishness and biases that might set in early, the researchers say. The study appears in the May/June 2013 issue of Child Development, and is available online. The researchers say their work represents a new line of research – what they call "group dynamics of childhood." No prior research has investigated what children think about challenging groups that act in ways that are unfair or nontraditional, they note. The findings refute an older view that conflicts between group loyalty and fairness are not yet part of elementary-school aged children's everyday interactions. "This is not just an adolescent issue," says University of Maryland developmental psychologist Melanie Killen, the study's lead researcher. "Peer group pressure begins in elementary schools, as early as age nine. It's what kids actually encounter there on any given day." Even at this earlier age, children show moral independence and will stand up to the group, Killen adds. But it is also a setting where the seeds of group prejudices can develop, if not checked. "Parents and teachers often miss children's nascent understanding of group dynamics, as well as kids' willingness to buck to the pressure," Killen explains. Children begin to figure out the costs and consequences of resisting peer group pressure early. By adolescence, they find it only gets more complicated." The emergence of peer groups in elementary school aids children's development by providing positive friendships, relationships, and social support, Killen adds. The downsides include the undue influence of a group when it imposes unfair standards, especially on outsiders, or members of "outgroups," which is what is often created when peers form an "ingroup." "Children may need help from adults when they face conflicts between loyalty to the group and fairness to outsiders," Killen says. "They may be struggling to 'do the right thing' and still stay on good terms with friends in the group, but not know how. If a child shows discomfort and anxiety about spending time with friends, this may signal conflicts in their peer group relationships." The researchers conducted extended interviews and surveys with representative groups of fourth- and eighth-graders from a Mid-Atlantic suburban area. All were from middle income families and reflected U.S. ethnic backgrounds. They probed attitudes on a moral issue – dividing up resources equally for those in and out of the group, and on a question of tradition (group t-shirts). Peer Pressure Begins in Childhood :: Peer Pressure Essays Peer group influences affect children much earlier than researchers have suspected, finds a new University of Maryland-led study. The researchers say it provides a wake-up call to parents and educators to look out for undue group influences, cliquishness and biases that might set in early, the researchers say. The study appears in the May/June 2013 issue of Child Development, and is available online. The researchers say their work represents a new line of research – what they call "group dynamics of childhood." No prior research has investigated what children think about challenging groups that act in ways that are unfair or nontraditional, they note. The findings refute an older view that conflicts between group loyalty and fairness are not yet part of elementary-school aged children's everyday interactions. "This is not just an adolescent issue," says University of Maryland developmental psychologist Melanie Killen, the study's lead researcher. "Peer group pressure begins in elementary schools, as early as age nine. It's what kids actually encounter there on any given day." Even at this earlier age, children show moral independence and will stand up to the group, Killen adds. But it is also a setting where the seeds of group prejudices can develop, if not checked. "Parents and teachers often miss children's nascent understanding of group dynamics, as well as kids' willingness to buck to the pressure," Killen explains. Children begin to figure out the costs and consequences of resisting peer group pressure early. By adolescence, they find it only gets more complicated." The emergence of peer groups in elementary school aids children's development by providing positive friendships, relationships, and social support, Killen adds. The downsides include the undue influence of a group when it imposes unfair standards, especially on outsiders, or members of "outgroups," which is what is often created when peers form an "ingroup." "Children may need help from adults when they face conflicts between loyalty to the group and fairness to outsiders," Killen says. "They may be struggling to 'do the right thing' and still stay on good terms with friends in the group, but not know how. If a child shows discomfort and anxiety about spending time with friends, this may signal conflicts in their peer group relationships." The researchers conducted extended interviews and surveys with representative groups of fourth- and eighth-graders from a Mid-Atlantic suburban area. All were from middle income families and reflected U.S. ethnic backgrounds. They probed attitudes on a moral issue – dividing up resources equally for those in and out of the group, and on a question of tradition (group t-shirts).

Tqm-an Approach Toward Good Governance

Total Quality Management An Approach towards Good Governance By *Uzma Akbar **Akbar S. Awan *FOUNDATION University Institute of Management and Computer Sciences Newlalazar, Rawalpindi. Pakistan **Principle WAH Engineering College, University of WAH WAH Cantt, Pakistan 1. Introduction The federal government of Pakistan (GOP) is presently organized into 48 divisions, 173 attached departments and 203 autonomous/semi-autonomous bodies (including public corporations, public sector banks and other public sector organizations). In addition to this, it also employs a military force of 0. 65 million. It spends billion of rupees, and directly or indirectly, accounts for major part of our national economy. The GOP executes its non-defense related constitutional responsibilities through some 450,000 civil servants. These are further spread through 17,700 civil servants organized in federal secretariat, 113,000 civil servants in federal attached departments and subordinate offices, 122,500 employees of Pakistan Railway and 196,800 employees in the autonomous bodies, public corporations and financial institutions. [1] Our public sector departments have created enormous financial burden on our limited national exchequer. They still adhere to obsolete management practices which have been abandoned by most of the civilized countries. Leaving side a few organizations, our public sector is not thinking to improve the quality of services, whereas the crushing national debt calls for urgent cuts in cost of public functionaries. Poor management in federal government has serious consequences. Money is wasted, programs do not work, and Projects do not start or remain uncompleted for many years. That is why Pakistani customers see and observe but cannot complain. All the complaints remain unnoticed; all suggestions for improvement never get any response. Inside the government as well bad management stifles the morale of internal customer and system over there is designed to kill the initiative. The administrative management of our Government needs overhauling. The time has come to radically change the way, government operates. 2. Total Quality in Government By Total Quality in government we mean lean, decentralized and innovative government where people are flexible, adaptive, and quick to learn new ways when conditions change. They use customer choice and competition to get things done as creatively and effectively as possible. So when we talk about quality management in Federal Government, we too must rely on market based incentives with less focus on conventional new programs. The concept of Total Quality Government goes beyond cost cutting in government. It is adopted to apply the principles and tools of TQM. Many organizations have been successful with their TQM initiatives and derived such benefits as reducing costs, increasing productivity and customer satisfaction. 3. TQM Application By adopting TQM we will be able to provide the philosophy, mindset, tools and methodologies to â€Å"Transform† effectively. The use of TQM which refers to: †¢ Performance measurement of organizations †¢ Customer management †¢ Process control †¢ Continuous improvement programs †¢ Best management practices This has proved to be an effective strategy for improving the performance of not only Government organizations but also public administrations. [2] TQM is seen as the most comprehensive approach to Quality thinkable for an enterprise. The pillars of Total Quality Management are T Q M: †¢ T stands for Total. It is the Integration of the Staff, Suppliers, Customers and other Stakeholders. Away from Party-specific Thinking to a more holistic approach. †¢ Q stands for Quality. It is the Quality of the work and the process of the Enterprise leading to Quality of Products. †¢ M for Management. It stresses the leadership task â€Å"Quality† and the Quality of leadership. From the enterprises point of view TQM can be seen as a Leadership Model. There is no single theoretical formalization of total quality, but philosophers provide the core assumptions, as: â€Å"Discipline and philosophy of management which institutionalizes planned and continuous improvement . It assumes that quality is the outcome of all activities that take place within an organization; that all functions and all employees have to participate in the improvement process; that organizations need both quality systems and a quality culture. † [3] 4. Quality Management Systems and Tools Systems and tools systematically inculcate and reinforce the TQ culture within an organization. QM starts with philosophical base-systems and tools are relevant after the philosophy is established. Most of the TQM efforts fail because organizations try to implement TQM techniques (Tools and Systems) without adopting the TQM philosophy. They start the journey from the wrong point. Instead of starting with the philosophy they try to first use the tools and the systems without ensuring that at the very minimum, the philosophy is absorbed by the top management. [4] 5. The Concept of Continuous Improvement by TQM TQM is mainly concerned with continuous improvement in all work, from high level strategic planning and decision-making, to detailed execution of work elements on the shop floor. It stems from the belief that mistakes can be avoided and defects can be prevented. It leads to continuously improving results, in all aspects of work, as a result of continuously improving capabilities, people, processes, and technology and machine capabilities. 6. Experience of Other countries Under the cover of TQM, US business and political leaders turned to quality to stay competitive on world market or to reclaim their host markets. Meanwhile like many other agencies, the US defense organizations faced, budget cutbacks and reduced staff. Using Quality management, however these organizations streamlined producers in man areas, increasing morale and saved an impressive amount of money. 5] The Government of Pakistan should try to adopt the process of Total Quality management as the core of its management style to solve its problem and re-structure. Such a strategy is being used in the entire European Union, USA, Japan and other developed countries for sustaining their economic growth. 7. Problems for Quality Initiative in Federal Government Improving service qual ity without increasing costs is more difficult to achieve in the public sector than it is in the private sector because elected officials must attempt continuously to balance the multiple conflicting goals of diverse interest groups. Over a decade ago Peter Drucker identified six barriers to productivity improvement. These are: †¢ Lack of clear performance targets †¢ Trying to do too many things at once †¢ Solving problems by throwing people at them †¢ Lack of experimental attitude †¢ Lack of elevation so nothing is learned from it †¢ Reluctance to abandon programs [6] If two or more sins are committed simultaneously, then they may lead to program failure. In short the quality approaches requires fundamental changes in traditional management role. Most individuals and organizations in the public sector will find these changes very difficult to implement. Our Public sector organizations are facing more monumental hurdles because: †¢ The discipline of a competitive global market place that provides incentive for radical changes to business, industry and other managers is missing in our government †¢ In many instances, our government prefers to act as protector for enforcement of policies based on political and social grounds. This leads to treat efficiency as secondary. †¢ The major barrier to accelerating quality management in government is the lack of strong consensus for change among top officials. They find little time for management issues unless problems directly invade on concerns of administration. 8. Objectives for implementing TQM Principles in Government Organizations The quality of governance and government is the top enabler of rapid economic growth and strength of a country. Government must fulfill: †¢ Politically defined missions †¢ Enhance social values †¢ Deliver critical public goods to citizens The ability of the state to provide efficient and customer focused institution is fundamental to vibrant and broad based markets. In Pakistan there is a public perception that government institution â€Å"Over promise and under deliver†. There is false impression in the public sector about what is meant by ‘efficient and customer focused institutions’. Total Quality Management or TQM refers to various approaches for improving the performance of organizations. Improvements and objectives for implementation of TQM principles in Government of Pakistan (GOP) organizations are as follows: [7] †¢ Provide Platform for launching ‘Good Governance’ Program: In Pakistan due to the lack of any organized models, process, leadership and legal frameworks; this aim could not be achieved. Measuring, controlling and mproving performance is specialized function to be addressed on professional basis rather than political grounds. In our country most of problems arise due to the political involvement of individuals. All developed countries tackle good governance through an organizational structure with the aid of professional and legal models. †¢ Citizen satisfaction Index: The citizens Satisfaction In dex of Public assessing the government organizations and offices must be raised continuously. Presently there is no formal method to measure Citizen Satisfaction Index i-e performance of the government. For example, the US government in early 90’s started an organized campaign. They set the target to raise the CSI from 67% to 80% in subsequent time of 4 years. They launched a program called â€Å"Reinventing the government† and were successful in raising the CSI close to their target. The GOP needs to establish a framework for good governance and lay the foundation for improving the quality and productivity of public sector. This includes measuring, controlling and improving the performance of government that shall lead to overall increase in Citizen Satisfaction[8] Raising the Quality and Productivity Levels of GOP: With the changing global scenario, the rapidly developing countries in ASEAN, are giving high priority to improving the quality and productivity levels of Governments. GOP has still not laid any professional foundation for improving its quality and productivity. The Government should join hands with nations with highly efficient and effective government of fices. For this purpose training of the Heads of Departments, Promotional Campaigns and performance based rewards, (according to TQM) should be launched. Linking between Federal and Provincial Governments: The link of quality and productivity must be established between the federal Government and all the four provinces of Pakistan. This means continuity of performance goals for the higher authority. [9] 9. Requirements of TQM in Government Top Management Commitment Commitment from top management may be the most critical factor in the success of any programs. In any government organization the senior management’s commitment is essential and stimulates the implementation of a TQM program. Often, the first step is to convince senior managers of the financial and wider benefits and overcome any barriers that they may have. One of the best ways to do this is to identify obvious areas of cost reduction and environmental improvement and where to make immediate savings through no-cost or low-cost measures. This core element in Total Quality Management system model addresses management commitment. Top management must not only give a lead to the rest of the organization but also ensure that the necessary decisions and actions are taken. Only top management has the motivation and the power to effect changes. 10] Employee Involvement The government should try to introduce new course of action in which the communication between the top management and employees increases. They should talk to as many employees as possible about their opinions relating to TQ implementation. Through this act top management will be able to assess their knowledge level and what bugs them about the ini tiatives they have seen in the past. Employees should be asked to give suggestions so that they would be more involved and supportive new programs. TQM process covers the whole organization so all people will feel their ownership in this case. [11] Cultural Transformation The full potential of TQM requires a fundamental cultural change. An organization’s culture is the way organization behaves. It is the way everybody walks, talks, thinks and acts in everyday life. The culture of quality organization supports and nourishes the improvement efforts of every group and individual in the organization. The cultural change of an agency to TQM requires the courage and commitment of leadership in order to implement a vision of values, ideas, goals and processes. Total Quality Government encourages the manager who innovates and motivates the workers who are free to improve and make decisions. But changing the culture is a lot harder than changing the rules and regulations. This is possible by: †¢ Creating new incentives to accomplish more, through competition and customer choice †¢ Shifting focus of control that is empowering employees to use their judgment, supporting them with the tools they need †¢ Liberating agencies from burden of over regulations and control Building Awareness TQM generates a whole new corporate culture with an emphasis on customer satisfaction, a goal of continual improvement, and commitment to team-building and employee participation at all levels. In a quality organization, the vision, values and systems must be consistent with, and complementary to each other. [12] Empowerment Decentralizing the power to make decisions will energize our government to do everything smart, better, faster and cheaper. GOP policy makers should follow this decentralized approach. This style may reduce or eliminate employee frustration, increase sense of belonging and enhance morale and productivity of an entire organization. 10. Present Situation in Pakistan Pakistan National Accreditation Council (PNAC): This is the main accreditation body in Pakistan responsible for accreditation of certification agencies, inspection agencies, system auditors and laboratories. It was established in 1999 and became operational in 2001. Its annual budget in 2003-04 was around Rs. 12 million. Out of this Rs. 3. 9 million was used for non-development and Rs. 8. 7 million was used for development. Its manpower is 37 persons. Listed below the table gives a comparison of Pakistan’s conformity assessment with India: | | Pakistan |India | | | |Responsible Organization: |Responsible Organization: | | |Reference |Pakistan National Accreditation |Quality Council of India | |Responsibilities |Standards |Council | | | | |(Status) | | | | | |(Status) | |Number of accredited |ISO 17025 | 3 | 400 | |Laboratories | | | | |Number of accredited |ISO Guides 62,66 | 2 | 14 | |Certification Agencies | | | | |Quality Auditor Registration |ISO 17022 | Nil | Nil | |Accreditation Body’s own |ISO Guide 58/61 |In Process | Yes | |competence and Adoption | | | | Prognosis of above table clearly point towards the lack of performance of PNAC (Pakistan National Accreditation Council). Due to poor performance of this important government organization, weak accreditation has resulted in untrustworthy ISO’s certification. This in turn has affected the following aspects: †¢ Low creditability of certification agencies †¢ Testing facilities †¢ Inspection agencies †¢ Un-regulated quality culture †¢ Poor reputation [13] 11. Recommendations The analysis and appraisal of the National and Global scenario clearly leads to following recommendations: †¢ National Performance Improvement Committee. There must be a pool of national experts in key industrial and social sectors drawn from across the country on merit basis. The committee should provide top class expertise for creating a vision and guidance to all the government organizations. The members of the council should be selected purely on professional and leadership grounds. †¢ Development of Public Sector Institutions. The GOP should try to focus on developing clear and concise mission statements and set goals/target for public sector institutions. This conceptual orientation will guide both the strategic direction of the organization and shake the day to day decisions about what the departments do and how they do it. †¢ Differentiation of Performance and Output. There should be clear demarcation between these two aspects. The performance report should be accepted if the source of collecting and reporting is reliable. It should invariably be related to organizational goals and objectives. The name of the game is ‘Performance Audit’. †¢ Public Accountability. All government organizations/institutions should be open to public scrutiny and accountability through the competent bodies such as parliamentary committees on various facets of government activities. †¢ Restructuring of Regulatory Mechanism. Traditional regulatory policy should be restructured into softer approaches for the purpose of promoting competitiveness and ensuring protection of environment and overall safety of the society. †¢ Use of Information Technology. This powerful tool of governance will help our government executives to break down isolatory layers and expedite the delivery of services. New management system can transform our government. It will not only make it more productive but also cut the cost of government. †¢ Adoption of Customer first Approach. The quality organizations must learn to listen to the customers and help customers articulate their needs. Public sector department need to restructure their basic and routine functions to meet the customer need. †¢ Redefine the role of Auditors. Performance auditors should change their approach from pure inspection and auditing to helping the government departments to learn to perform better †¢ De-regulation and Empowerment. Federal and provincial Government should empower public agencies and institutions. Time tested principle of â€Å"authority commensurate with responsibility† should never be lost sight of. †¢ Re-engineering the Work and Office routines. The organizations should re-examine their programs and routines with a view to eliminating duplication of efforts and giving up obsolete ways of doing business. †¢ Facilitation of Economic Activity. Favorable environment should be created for public and private sector companies for their growth and expansion in the world market. Support Entrepreneurial Activity. The GOP should make an endeavor to be in-step with global developments in the realm of business and public policy. Support positive initiatives required for industries and firms to continuous ly adapt and adjust their organizations and structures. For this we need to implement policies which move from conformity to competitiveness 12. Conclusion The extent to which various public sector organizations the values, principles and practices of TQM are variable in the extreme. In actual there is more talk than action so far. Many organizations still have no clear idea of the potential and purpose behind utilizing TQM. There are definite signs of eagerness on the part of public managers to move faster. The lack of organization-wide leadership, in quality is however the main stumbling block. It is too early to tell how our citizens would react and perhaps even would care to react on the direct benefits resulting from the government’s quality initiatives. Nevertheless the race for quality in government sector organizations is far from over; it has just begun. Bibliography 1. Tichey, N. (1983). Managing Strategic Change. New York: John Wiley & Sons. 2. Mathew, S. (1973). â€Å"Total Quality Management in the Industrial Sector,† National Productivity Review. 3. Hill Stephen, (1991). Why Quality Circles failed but Total Quality management might succeed. † British journal of industrial relations. 4. James R. Evans and William M. Lindsay â€Å"The Management and Control of Quality†. Sixth Edition. 5. Dale H. Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre and Glen H. Besterfield. â€Å"Total Quality Management†. Third Edition 6. â€Å"Top Management Commitment for TQM-A Process Model† by Nadeem Yousaf 7. â€Å"Quality, Productivity and Standards† by Working Group for MTDF. 8. â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid 9. â€Å"An Overview on Implementing TQM in Developing Countries† by Kamran Moosa, Head Pakistan Institute of Quality Control 0. â€Å"Gaining Perspectives: the future of TQM in Public sectors† by Madhav N. Sinha 11. â€Å"TQM Implementation in Pakistan-Revolutionary Vs Evolutionary Approach† by Dr. Jamshed Khan. ———————– [1] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [2] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [3] Dale H. Besterfield, Carol Besterfield-Michna, Mary Besterfield-Sacre and Glen H. Besterfield. â€Å"Total Qu ality Management†. Third Edition [4] â€Å"TQM Implementation in Pakistan-Revolutionary Vs Evolutionary Approach † by Dr. Jamshed Khan [5] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [6] â€Å"Total Quality in Government-Issues and Realities† by Dr. Ali Sajid [7] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [8],â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [9] â€Å"Quality, Productivity and Standards† by Working Group for MTDF. [10] â€Å"Top Management Commitment for TQM-A Process Model† by Nadeem Yousaf [11] James R. Evans and William M. Lindsay â€Å"The Management and Control of Quality†. Sixth Edition. [12] â€Å"An Overview on Implementing TQM in Developing Countries† by Kamran Moosa, Head Pakistan Institute of Quality Control [13] â€Å"Quality, Productivity and Standards† by Working Group for MTDF.